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  • Reputable medical practice in the heart of Rockhampton

  • Casual & On-going

  • 3 - 5 shifts per week (on average)

What is a Medical Receptionist?

A medical receptionist is an integral part of the healthcare team.

Doctors, nurses, and other medical and administrative staff rely

heavily on the medical receptionist to create a friendly, welcoming

and well-organized front office for patients and to facilitate their flow

throughout the practice. As a medical receptionist, you are the first

point of contact and represent the practice on a daily basis. 


Duties & Responsibilities

The Medical Receptionist reports to the Practice Manager and is responsible for providing high quality customer service to our patients, doctors and nurses. The role is busy so the ability to multi-task, prioritise and work under pressure is paramount to succeed in this role. Daily duties involve maintaining a calm and efficient environment for fielding phone calls, answering phones, booking appointments, and maintaining accurate and up-to-date patient records. Excellent attention to detail, adherence to privacy and confidentiality and problem-solving skills is essential in this role.


What are we looking for? 

We are looking for a highly motivated individual who has the ability to interact with a wide range of personality types in both pleasant and difficult circumstances. The right person for this job will have a warm, welcoming demeanour, along with excellent customer service skill, well-developed written and oral communication skills, be able to manage and prioritise their workload and have a high attention to detail. We are looking for someone who likes to work unsupervised within a close-knit team for support and assistance. 


Minimum Requirements

  • A Certificate III in Business Administration (Medical) is not mandatory, but will be highly advantageous.

  • A current Perform CPR Statement of Attainment (or the ability to obtain) will be required. The company provides paid CPR certification for staff on a regular basis. 

  • Due to the complex nature of the health industry, previous experience in a similar role, such as working for allied health, dental or specialist offices, will be highly advantageous. 


We offer long-term job security for staff who consistently perform to a high standard. We have on-site car parking, staff lockers, a shower, a staff lounge/kitchenette and we participate in various fundraising & social events. We also have a Reward and Recognition program for our team.


Apply Now! 

Please send your updated Resume and a brief Cover Letter to our Practice Manager by the closing date. To email your documents to us, simply click on the "Apply Now" button below. Alternatively, send your application to


Applications are Currently Closed

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